We know that an important part of the service we provide you is support to help you get connected and enjoying your Internet service. Below is some information you may find helpful. As always, we welcome your questions to help make the Internet more enjoyable and useful for you.
The Subscriber Support Help Desk: 800-232-7094
We can help you with new user sign-up and Internet configuration questions. The Help Desk can also help with most e-mail problems. Other hardware or configuration issues may need the attention of you local computer professional.
Email the Help Desk
Its easy to send us your questions by emailing us at
Give us a call
The easiest way to reach us is by telephone. Dial 800-232-7094. The Help Desk operates 24 hours a day, 7 days a week.